Policies

Whether planning a simple breakfast or an upscale executive luncheon, you will find all of our most popular menu selections on line. We can also custom design a menu for any special occasion. We pride ourselves on our ability to meet any need with style and creativity, assuring the success of your event.

This system has been created to make ordering your food and beverage requirements as easy as possible. We want to ensure that we are providing you with the very best options for you to select from, so please let us know if there is something you do not see in our order guide. We will be happy to assist you at any time with placing your food and beverage orders. Simply call the catering sales office and an event planner will walk you through the on-line process. We want to make every event, a special event!

Food and Beverage Policies and Procedures

Each major or special event sponsor should work closely with their Catering Manager to develop a menu that is appropriate for your event. If you are ordering food and beverage for a meeting or small event, you should work directly with the Catering Manager to finalize your order.

Menu

Catering has a full menu available upon request. However, if you work with your event planner, there are an endless amount of options available to you for your event.

Event Timing

In order to ensure that your event is set up and cleared in a timely manner, please supply both the start time AND the end time when you book your event.

Lead Time

In order to provide the best service to your event, a minimum lead-time of three (3) business days (M-F) is required when ordering food and beverage. We will strive to accommodate any last minute requests that arise. Any orders after 3:00pm may be subject to a $10.00 late fee.

Guarantees

Final guarantees for ALL catering orders MUST be submitted at least 48 hours prior to the start of your event.

Linen

Standard white linen can be supplied from the caterer for the food/buffet tables and for the sit-down tables. Linen for the buffet tables is included in the price of your order.

Linen for events will be charged at a rate of $3.75 per linen.

If you require specialty linen, please contact your event planner to discuss options available within your budget.

Skirting will be a charge of $10.00

Leftovers

For food-illness safety reasons, we do not allow customers to remove ANY food from an event at the conclusion of the event.

Billing

We gladly accept VISA, Master Card, American Express, Cash or Check.

After Hour Events

All after hour events will be charged $20.00 per hour, per catering attendant.

Service Charge

Any orders over $25.00 are subject to a 19% service charge. All orders under $25.00 are subject to a $5.00 service charge.